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Maintenance Request
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Maintenance Request

This is a:

Fields marked with an asterisk (*) are required.

*If this is a maintenance emergency –
please see below for the emergency answering service number

Emergency Maintenance Defined We have noticed that some residents do not feel that their maintenance inconvenience could be defined as an emergency. We have put together this list of Maintenance Emergencies to help you decide if a technician should be called out to help.The following information is a general guideline for reporting any maintenance or after hour’s emergency needs that may arise in your apartment home.

Please do not hesitate to contact your management office when a repair is needed. We would prefer to address a maintenance repair for you before it becomes an emergency.

For after hours emergencies please contact our 24 hour emergency maintenance service at the number noted for your property/state.

What constitutes an emergency?

  • No Heat if outside temperature is below 60°F
  • No Water
  • No Hot Water
  • No Air Conditioning if outside temp. is above 85° F
  • No Electricity Throughout the Apartment
  • Major Plumbing Leaks/Frozen or Broken Pipes (Those that will cause damage to property if not addressed immediately)
  • Sewer or Sanitary Backups
  • A Plugged Toilet (if you have an apartment with only one toilet)
  • Garage Door Malfunctions
  • Elevator Not Operating
  • Safety issues such as break-ins or threatening situations to the property
  • Fire Alarms: Call 911 and leave the building (Do not call emergency answering service, it is more important that you leave the building.)

For all other concerns, please call the management office. If no one is available, please leave a message and someone on our staff will call you back.

Thank you for your residency – we greatly appreciated the opportunity to serve your housing needs. Should you have any questions, please feel free to contact us at your convenience.

Emergency contact information for

* If this is a life threatening emergency please call 911

What Our Residents Say

I feel that I have high expectations for customer service -- Le Silve has consistently exceeded them! As a testament, when my needs recently changed, I decided to do my best to move to another unit ... In two weeks, I will be moving .... -- and the resident in" the unit I am moving into "is also moving to another unit at Le Silve. I know of a resident on the third floor who is also making an "internal move", and I've known of several others that occurred within the past year. Why? Because living here is about as good as a rental situation can be. First, the service is incredible! Submit a request for maintenance and you're sure to get a response within hours and a resolution within a day or two at the very most. And telling them that your request should be considered "low-priority" makes no difference -- for them, everything deserves an immediate response. The grounds are well-kept, and the areas that might be subject to problems (e.g., fitness room, pool, hot tub, and community room) are always clean and well-maintained. The office and maintenance staff is always friendly and outgoing and clearly dedicated to the happiness of their residents. It's all working, as evidenced by the very low turnover rate. I recommend them highly!      

- Stu D. , resident of Le Silve Apartments

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Traditional Design – Extraordinary Living – LeSilve Apartments, Middleton

Come home to this extraordinary apartment community.

Located in Middleton close to shopping, restaurants and MORE!

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